Terms & Conditions

Last Updated: May 2026

Welcome to Living Landscapes. By using our website, requesting a quote, contacting us, booking a service, or opting in to receive communications from us, you agree to the terms below.

Use of Our Website

The information on this website is provided for general information about Living Landscapes, our services, our garden center, and our outdoor living work. We do our best to keep information accurate and up to date, but service details, availability, pricing, and product availability may change without notice.

You agree not to use this website in a way that could damage the site, interfere with others’ use of the site, or misuse any information provided.

Services and Estimates

Living Landscapes provides services such as lawn care, landscaping, landscape design, hardscapes, irrigation, outdoor lighting, and garden center products.

Any estimate, proposal, or service recommendation we provide is based on the information available at the time. Final pricing, scope of work, timelines, and availability may vary depending on property conditions, materials, weather, scheduling, and other factors.

A service is not officially scheduled or confirmed until both parties have agreed to the scope of work and any required deposit, payment, or written approval has been completed.

Payments

Payment terms may vary depending on the type of service, project, or purchase. Any required deposits, payment schedules, balances, or due dates will be listed in your estimate, invoice, proposal, or agreement.

Late payments may result in delays, paused services, or additional fees where applicable.

Cancellations and Scheduling

Outdoor work can be affected by weather, material availability, equipment needs, and other scheduling factors. Living Landscapes will make reasonable efforts to communicate schedule changes when they happen.

If you need to cancel or reschedule a service, please contact us as soon as possible.

Website Content

All text, photos, graphics, logos, and other content on this website belong to Living Landscapes unless otherwise stated. You may not copy, reuse, or distribute website content without written permission.

Third-Party Links

Our website may include links to third-party websites or platforms. Living Landscapes is not responsible for the content, policies, or practices of those third-party sites.

Communications

By contacting Living Landscapes through our website, phone, email, forms, or other methods, you agree that we may respond to you using the contact information you provide. This may include phone calls, emails, or text messages related to your request, estimate, appointment, project, or service.

SMS/Text Message Terms

If you choose to opt in to receive text messages from Living Landscapes, you agree to receive SMS messages from us. These messages may include appointment reminders, estimate follow-ups, service updates, seasonal reminders, promotions, special offers, or other business-related communications.

Message frequency may vary. Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message. You may also contact us directly to request removal from our texting list. After opting out, you may receive one final confirmation message.

For help, reply HELP or contact us at 336-227-5769 or info@livinglandscapes.net.

Consent to receive text messages is not required to purchase products or services from Living Landscapes.

Living Landscapes will not sell or share your mobile opt-in information with third parties for their own marketing purposes.

No Guarantees

We work hard to provide quality service, but we cannot guarantee specific results that may be affected by weather, soil conditions, plant health, pests, watering, property conditions, or customer maintenance after installation.

Limitation of Liability

To the fullest extent permitted by law, Living Landscapes is not responsible for indirect, incidental, or consequential damages related to the use of this website, delays, service interruptions, or factors outside of our control.

Changes to These Terms

Living Landscapes may update these Terms & Conditions from time to time. Updates will be posted on this page with a new “Last Updated” date.

Privacy Policy

Last Updated: May 2026

Living Landscapes respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, request a quote, purchase products, schedule services, or sign up for communications from us.

Information We Collect

We may collect personal information you choose to provide, including:

  • Name

  • Phone number

  • Email address

  • Property address or service location

  • Project details or service requests

  • Photos, notes, or information related to your lawn, landscape, or outdoor space

  • Payment or billing information when applicable

  • Communication preferences

We may also collect basic website information, such as browser type, pages visited, device information, and general website usage data.

How We Use Your Information

Living Landscapes may use your information to:

  • Respond to questions or quote requests

  • Schedule estimates, appointments, or services

  • Provide lawn care, landscaping, irrigation, lighting, hardscape, garden center, or related services

  • Send invoices, receipts, updates, or service reminders

  • Follow up about current or past projects

  • Share seasonal reminders, promotions, offers, or company updates if you have opted in

  • Improve our website, services, and customer experience

  • Comply with legal, business, or safety requirements

Text Message Communications

If you provide your mobile number and opt in to receive text messages from Living Landscapes, we may use your number to send text messages related to your request, appointment, project, service, seasonal reminders, promotions, special offers, or other business-related updates.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message from us. You may also contact us directly and ask to be removed from our texting list.

We do not sell, rent, or share your mobile opt-in information with third parties for their own marketing purposes.

How We Share Information

Living Landscapes does not sell your personal information.

We may share limited information only when needed to operate our business, such as with:

  • Payment processors

  • Website hosting providers

  • Scheduling or customer management platforms

  • Text messaging or email service providers

  • Contractors, vendors, or team members involved in completing your requested service

  • Legal or regulatory authorities if required by law

These third parties are only provided the information needed to perform their services.

Cookies and Website Tracking

Our website may use cookies or similar tools to understand website traffic, improve the site, and support marketing or analytics. You can adjust your browser settings to block or delete cookies, but some website features may not work as intended.

How We Protect Your Information

We take reasonable steps to protect the personal information we collect. However, no website, online form, email, or electronic system can be guaranteed 100% secure.

Your Choices

You may contact us to:

  • Update your contact information

  • Ask questions about your information

  • Request that we stop sending marketing communications

  • Opt out of text messages by replying STOP

  • Unsubscribe from email communications where available

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

Living Landscapes may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.